Receptionist Interview Questions & Answers [2020 Edition]

What questions will they ask you in your receptionist interview? How to make a good impression on the hiring managers? And what decides the winner at the end of the hiring process?

Simply, how to prepare for this challenging experience, and walk away with a new job contract? I will try to answer the question on my website, that specializes in receptionist interviews. Welcome!

Competition and interview questions

Young receptionist in her job, she is smiling, sitting in front of a computer screen. She is enjoying her job.

Recent study indicates that more than ten people apply for every single receptionist job opening in the United States.

And the numbers won’t be much better in other countries. Receptionist is a popular position. What is more, one doesn’t need any special education (or previous experience with the job) to apply. You will nearly always have some competitors in the interview. Your goal is to do better then them, to convince the interviewers to hire you.

What will we ask you in an interview?

Interviewers will use some personal, behavioral, and some technical (job-related) questions. You may sometimes have to complete a personality test, or do a role play with your interviewers (both of these happen often in big hotel chains, or big corporations when they recruit new office receptionists).

To succeed, you will have to deal with all types of questions, and learn how to flourish in a role play. Let’s have a look at the questions right now.

List of typical questions

Note: When you click a question, you will go to a new page with an analysis of the question and some good answers to the questions. But I suggest you to read this page to the end, so you understand the nuances of receptionist interview. Then you will be ready to browse the page question after question, practicing your interview answers. 

Job interview in a hotel chain. We can see two interviewers - man and woman, and one job candidate. They are in a good mood.


Impression matters in this interview

Receptionist in black dress sits at the computer in her leather chair, She is smiling at us.

When you work as a receptionist, you are the first point of contact for every visitor. And often you are also the last point of contact.

Your role is important, and hiring managers will observe many different things while listening to your interview answers:

  • Do you keep an eye contact?
  • Do you smile while talking?
  • Do you talk to the point?
  • Are you a good listener?
  • Do you have enthusiasm in your voice?

Your non-verbal communication is important. Try to show them (with your behavior, with the way you talk and conduct yourself) that you have the right personality for this job.

Is interview attire important?

In a perfect world, personal preferences of the interviewers, and physical appearance of job applicants would have no effect on the final decision in the interview. 

But we do not live in a perfect world. Personal preferences, as well as your physical appearance, can make a difference. While it is naive to believe that a great choice of clothes (or your physical beauty) can win you a receptionist job contract, it is also foolish to think that a bad attire would not ruin your chances of succeeding in an interview. So, what to put on?

Basically, you should dress like the receptionists dress in their daily job in the company (or hotel) of your choice (put on the same style of clothes, opt for and similar colors).


Special interview guide–succeed with ease

Amanda SeizlingThe goal of this website is to help you to succeed in your interview–without purchasing or paying for anything. You will find here great answers to eight common interview questions for receptionist, and a great piece of advice (at least I consider it great).

If you, however, want something more, if you want to know information other job seekers, your competitors in an interview, will not know, you have an option to purchase my eBook, the Receptionist Interview Guide.

In the book you will find great answers to all 25 most common questions, winning interview strategies, guide on how to ace a role play in an interview. Everything with 60 days risk free money back guarantee.

Thank you for checking it out, and I wish you good luck in your interview!

Amanda Seizling, Your personal interview coach