Receptionist Interview Guide – Brilliant Answers to All Difficult Questions

 

Dear job seeker,

I will keep this pager short, honest, and to the point. Here’s what I have for you today:

receptionist interview guide 219 cover

You will find multiple great answers to the following questions in the eBook:

  • What do you want to accomplish on this position?
  • Why do you want to work as a receptionist here, and not in another hotel (hospital, company)?
  • Why do you think people choose to stay in our hotel/do business with our company?
  • On a scale from 1 to 10, how would you rate an importance of a receptionist, if we talk about overall impression of a guest?
  • Imagine that one of the guests tried to start relationship with you. What would you do? How would you react?
  • Imagine a client called you and wanted to book twenty rooms for forty people. But we had only ten rooms available. What would you do in such a case?
  • If a guest accused you of a bad service, what would you do?
  • Share an experience in which you effectively operated a telephone switchboard.
  • Tell me about a time when you developed your own way of doing things.
  • Why should we choose you and not one of the other applicants?
  • and 15 other difficult interview questions for receptionists (hotel, medical, legal, etc.)

Check the sample below to see how my eBook can help you.

 

Sample from the eBook


Q: If a guest accused you of a bad service, what would you do?

Hint: Customer is always right, at least according to the internal policy of most companies and hotels. Therefore you should never suggest arguing with a guest. Oppositely, you should suggest giving them additional questions, trying your best to help them.

You can also say you would offer them an assistance of “more experienced” colleagues, or call a manager (doctor, lawyer, etc depending on your place of work).

Sample answers:

First of all, this is unlikely to happen, as I always do my job in a responsible way and try to exceed the expectations of guests. But if it happened, I would apologize, ask what I did wrong, and I would try to remedy it.

I would apologize and politely ask them what I should do better. I would try to correct my mistake, and if I could not, I would call the manager to address the situation.

I would try to stay calm, listen to their needs and complaints, and act according to the hotel policy. Later I would remember the lesson I learned in that particular situation, to ensure I’d approach another guest in a better way next time.

 

Q: Share an experience in which you effectively operated a telephone switchboard.

Hint: In some places, receptionist is responsible for a telephone switchboard. If you had this experience, all you have to do is to explain how you operated it in your past job, ideally when you handled a difficult situation (e.g. answering many calls at the same time on a busy day).

And if you have no experience with the switchboard, you should simply be honest and say the truth. However, it is crucial to elaborate on your answer with your experience with multitasking, and your willingness to learn to operate the switchboard.

Sample answers:

I worked as a call center operator for a big taxi service in London. We had more than one hundred cars and typically received about fifty calls in an hour. However on New Years Eve, the phone kept ringing all time. To be honest, it was quite demanding to operate the switchboard effectively, to keep all the cars busy and drivers organized and to not lose clients. But I managed to do it. I believe that after this experience I am ready to operate any telephone switchboard in the world. The key is to create a system of work, and stay calm, regardless of the number of people calling simultaneously.

I have never operated the telephone switchboard. However, I experienced multitasking in my summer job, in a restaurant. In some way, it was similar to operating a switchboard, as one had to remember orders of many people, and could not mix it up. If it was needed to operate the switchboard from the first day in this job, I would not mind spending some time in the office after the working hours, to practice operating it before I start to do the work…

End of the sample


These are just two interview questions. A small fraction of fifty pages long, highly specialized eBook, in which you’ll find:

  • Brilliant answers to twenty-five most common interview questions for receptionists.
  • Personality test (common in hotel chains and agency recruitment).
  • Two role play examples, with a step by step guide on how to flourish in them.
  • Winning interview strategies that will help you stand out, and win your interviewers over.
  • … and much more.
Amanda Seizling, author of the content

A. Seizling, author of the eBook

All information from someone who interviewed more than six hundred job applicants for various receptionist job openings…

That’s what I have for you today. Nothing more and nothing less. I do not want to waste your time with lengthy sales page, fake discounts or fake reviews, just like many people do on their websites, while trying to sell you various digital products.

You read the sample, you know what the eBook is about, and certainly you can tell whether it will help you in your interview.

I sincerely believe it will help you, and it doesn’t matter whether you interview for a job of a hotel, or medical receptionist. And you can read it easily in two or three hours, it’s 13,000 words. Only things that truly matter for your success in an interview.

What is more, you have a risk free sixty days money back guarantee. If you don’t like my eBook for any reason, or no reason at all, just let me know (email me at amanda[at]receptionistinterviewquestions[dot]com) within 60 days and I will give you a full refund.

 

Quick Summary

receptionist interview guide 219 cover

 

  • Format: eBook (.pdf file format, you can read it on your desktop, tablet, mobile, or kindle, and you can easily print it if you want).
  • Author: Amanda Seizling
  • Pages: 50, Words: 13,000
  • Published in 2015, updated for 2019
  • Price: $24.95 (you will make it back easily in first two hours of your new job)
  • Secure checkout with PayPal, instant download
  • Risk-free 60 days money back guarantee
  • Click the button below to proceed to payment

(After the payment you will be directed back to our website to download your Receptionist Interview Guide. You will also receive a download link and instructions to your email, just to ensure that you will get the eBook without waiting, even if the redirect fails.

If you can not see an option to pay with your credit/debit card once you click the check out button, click on “Create account with PayPal” or “Sign up”. PayPal will offer you an option to pay with your credit or debit card, without a need to register an account with them–you will pay as a PayPal guest).

 

Some bonus materials-just to ensure you will get the job

15 most common interview questions and answers book cover

You will learn how to answer the following questions:

  • Can you tell me something about yourself?
  • Why did you leave your last job?
  • Why should we hire you?
  • What are your strengths?
  • And eleven other common interview questions
  • This priceless book will help you in any interview, for many years to come…

 

I will get a job recording, case cover of the 2nd free bonus you'll get with your purchase. Red color.

  • Teaches you everything you need to know to win the hearts of your interviewers.
  • Perfectly applicable for receptionists.
  • One hour long, mp3, instant download

Buy Receptionist Interview Guide today, and get these two priceless interview success products for free.

 

Risk Free 60 days Money Back Guarantee

If you don’t like the Receptionist Interview Guide for ANY reason, or no reason at all, just let me know within sixty days and I will give you a full refund.

Drop me a message to amanda[at]receptionistinterviewquestions[dot]com with your name and transaction details. No questions asked, just a full refund.

Try my professional Interview Guide in your next interview. Once you’ve tried it, I’m confident you’ll keep it forever and will be more than happy about your purchase. But if not, all you have to do is to ask for a refund.

You can lose nothing with this purchase. You can just win something–a new job contract.

Amanda Seizling, author of the contentSincerely,

Amanda Seizling,

Your personal job interview coach

P.S. Send me an email if you are still not sure how this guide will help you to get a job, or if you have any question. I try my best to answer all messages within twelve hours of receiving them. Include your phone number if you want me to call you bank.

Secure checkout with PayPal (pay with your credit/debit card, or PayPal account), single payment of 24.95, instant download, 60 days risk free money back guarantee. No renewals, no upselling, nothing. Just one eBook, two bonus materials, and a great job contract waiting for you.

(After the payment you will be directed back to our website to download your Receptionist Interview Guide. You will also receive a download link and instructions to your email, just to ensure that you will get the eBook without waiting, even if the redirect fails.

If you can not see an option to pay with your credit/debit card once you click the check out button, click on “Create account with PayPal” or “Sign up”. PayPal will offer you an option to pay with your credit or debit card, without a need to register an account with them (you will pay as a PayPal guest).