Why do you want to become a receptionist?

Most people work for money, some for prestige, and a few for pleasure… However, only a very few (if any) dream about working as receptionists. We typically apply for this job simply becasue we can’t get a better one in our present life circumstances, or becasue we need any kind of a job.

While there’s absolutely nothing wrong with this attitude, you should show a different one in your interview.

Try to talk about the nature of the job, and that you enjoy doing things receptionists typically do (talking to guests, handling reservations, answering phone calls, etc).

I suggest you to avoid referring to the past, saying that you want to be a receptionist because you had a similar job before (or passed some courses that prepared you for this job). This would indicate a must, but you want to show us a desire to have the job.

Your tone of voice is also important. Try to speak with enthusiasm. They should feel that you are happy to sit in the room with them, interviewing for a job which you want to have.

Let’s have a look at some sample answers

Sample answers

Every one has some skills and is good in doing something. I believe that people enjoy talking to me, that I am a good listener, and that I can identify their needs and help them to satisfy them. That’s my reason for applying for receptionist role.

I would like to become a hotel manager one day, and believe that a role of a receptionist is a first step on my long journey to the position of a hotel manager.

I like routine jobs where one can have a real impact on the business. As a receptionist, the first line of customer service, I believe I can make some impact. That’s why I decided to apply for this job.


Great answers to all difficult questions

Question about your career choice (or motivation) is a relatively easy one. You may face much more difficult questions in your interview, such as

  • Tell me about a time when you developed your own way of doing things.
  • Tell me how you organize, plan, and prioritize your work.
  • What have you found to be the best way to monitor the performance of your work as a receptionist?

And many others. If you are not sure how to answer such questions, have a look at the Receptionist Interview Guide, an eBook I wrote for you. You will find some great interview answers directly on the eBook page, so it makes sense to check it out, even if you do not want to buy anything…

Thank you, and good luck!


Man and woman in an interview, brown table, white notebook

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